File a Complaint

Submit a formal complaint regarding a licensed cosmetology professional or establishment in Kansas. Each complaint is structured and complete before it is assigned for board review.

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Who Can File a Complaint

  • Any member of the public who received cosmetology services
  • Licensed professionals with knowledge of a violation
  • Salon owners or managers reporting a concern
  • Anyone with direct knowledge of a potential violation of Kansas cosmetology law

What You May Need

  • Your name and contact information
  • Name and location of the individual or establishment
  • License number of the respondent, if known
  • A clear description of the incident or concern
  • Dates and location of the alleged violation
  • Supporting documents such as photos, receipts, or records (optional)

Process

What Happens After You Submit

The board follows a structured review process for all complaints received. Below is a general overview of the steps involved.

1

Submission Received

Your complaint is logged and assigned a reference number. You will receive a confirmation by email.

2

Initial Review

Board staff reviews your submission to determine whether it falls within the board's jurisdiction.

3

Investigation

If warranted, the complaint is assigned for investigation. Additional information may be requested.

4

Resolution

The board takes appropriate action and notifies relevant parties of the outcome per applicable law.

Reviewed for Completeness

Every submission is checked for completeness before it is accepted. Incomplete submissions are not forwarded for review.

Staff Receive a Structured Record

Board staff receive a complete, labeled record. No missing fields. No unclear documents. Review can begin immediately.

Follow-up If Needed

If additional information is required, you will be contacted directly. You will not be asked for information already collected.

Sign In to Track Status

Sign in to your account at any time to check the status of your submission and see any updates from board staff.

Supporting Documents

You may attach supporting documents as part of your complaint submission. Documents are not required to submit a complaint, but may assist in the review process.

Photos or imagesReceipts or invoicesWritten statementsText or email recordsOther relevant records

Ready to Submit Your Complaint?

Before you begin, confirm you have reviewed the information above and gathered relevant details. All required fields and documents are collected before your submission is accepted.

Submissions are checked for completeness before they are accepted for review.

Start Complaint Submission

Your information will be handled in accordance with Kansas state law. Complaints may be subject to open records requests.

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